What are communication skills?Types of communication skills


When we talk about "what are communication skills and types of communication skills then we need to understand that is pretty much the same thing. We want to learn communication skills for good communication etiquette and good speaking skills to create a good impression on others.
I think first we shall also consider the definition of communication skills:
"Skills that are involved in the communication process while exchanging information between parties"

Information can be transmitted in two ways:


  • By speaking words or written words ( verbal communication ).
  • Using gestures, movements, facial expressions, tone of voice, eye contact, changing the distance from the interlocutor, etc. ( non-verbal communication ).
Communication skills are useful. It serves not only to get to know the world and people but also strengthens interpersonal relationships, enriches personality, helps to make the right decisions, express their views and function properly in society. Lack of communication skills results in loneliness, powerlessness, disbelief in our strength and creates stress. Effective communication is a basic social skill. By properly communicating with each other, we achieve mutual understanding, learn to express ourselves, and solve problems. We provide information about ourselves and learn about how others see us. Communication skills are useful in meeting the needs because clearly expressed desires have a better chance of meeting the answer. The exchange of information enables development, and the inability to exchange thoughts and condemns loneliness. Our successes or failures, satisfaction or experienced stress largely depend on how we establish contacts, conduct conversations and generally communicate with other people. 

         We can achieve many life goals only through organized action and continuous communication with others. Open communication strengthens relationships between people. Communication skills mean much more than just listening and speaking. In order to achieve proficiency, you need to master something more than these basic skills, you must be able to communicate verbally and nonverbally in a variety of situations and with various people.
         Research has shown that 70% of the time we have outside of sleep is spent on communicating in various ways. Of these, 11% are for writing, 15% for reading, 32% for speaking and 42% for listening (Baker, 1971). 
Communication skills are learned from an early age throughout life because our presence in society depends on our ability to communicate. It is in relationships with others that we gain knowledge, improve communication skills. 
         A person skilled in the field of communication is someone who has a wide range of diverse behaviors, applies the criteria for selecting the most appropriate and effective methods in a given situation, is finally able to implement them using both verbal 
and non-verbal means and is aware of the consequences of their actions.
         To understand the other person and the motives of his actions, we should learn to look at the situation through his eyes, imagine what he feels. 
Now we will consider the types of communication skills.


Types of communication skills

  1. Listening communication: Listening happens through ears when other person sends a message. Always listen actively to what the other person is saying and ask a confirmation question to understand what he is saying. When listening actively, you can better understand and respond to what the other person is saying.
  2. Non-verbal communication: It includes gestures, body language, eyesight, shaking hands, and sound are all express what you say. Gestures make others easy to understand things. Keep your body language good and make good posture because body language tells us a lot about yourself. Look into the eyes of when you are talking to someone because it will also make you attentive and also show that you are interested in discussion. some people have a problem they cannot see someone's eyes so if you cannot look into someone's eyes then you can look in between their eyes that will help you to improve this. And if we slouch, cross our arms or legs or crumble, we give the impression of being insecure and afraid. In turn, nervous gestures indicate nervousness - so during an important conversation, you should avoid constantly correcting your hair and clothing or excessive gestures. 
  3. Brief and clear communication: Always speak words clearly and politely because if you will not speak clearly then no one will be able to understand you and be brief with your discussion so other will not get bored.
  4. Written communication: We use emails and letters and text our friends and family every day so it is important to have written communication skills because if you don't know how to type like a professional when you are sending email then chances are your boss will not like this.
  5. Verbal communication: We speak every day with people and most of us don't know how to speak and the reason behind that they do not have verbal communication skill. I mean you need to know where you should use particular words for a particular situation. You should also speak politely and tone of voice should be humble.
  6. One should speak clearly and loudly, but without exaggerating and unnecessary raising the voice in situations that do not require it. You should also carefully choose the vocabulary - swearing, colloquial and offensive expressions are usually not well received by the interlocutors, often also lead to quarrels and disputes.
  7. Respect in communication: You should have respect in your heart for others. You should respect people and their concerns. When you talk to someone by their name, by eye contact, or by listening to someone, you will have a greater impression. Do not divert your attention to the phone or something else and avoid one-way communication.
  8. The right medium for communication: You should also keep in mind that you will use the right medium for right communication. For example, you want to talk about your salary to your boss so first, you need to know it is a serious conversation now If you want to communicate with busy people like your boss then it is important to write emails. As a result, people will appreciate your communication and give positive feedback.
  9. Open-minded communication: You should be open-minded to any conversation. Listen freely and understand the views of others. If you are ready to talk to the disagreement, you will be able to develop more intelligent and creative conversations.
  10. Understand the feelings of others in communication: You should try to understand the feelings and suffering of others. It will also show your sympathy towards others and it is also included in good communication etiquette.
  11. Friendly communication: Depending on the situation you need to have a friendly behavior with everyone and pass a smile to everyone it will help you to create a good relationship and also people will like to talk to you more.
  12. Cross-cultural communication: You should try to learn about other cultures some people have their hobby to learn more about other cultures. Suppose your boss said Japanese clients will come tomorrow and if you know something about their cultures and you will meet and greet them with their culture then they will like it and it will also make your relationship good. 
  13. Assertive communication: Always speak the truth and be assertive. Do not change your opinion every time somebody asks you about a certain thing. If you will change your opinion every time then nobody would have trust in you and it will also ruin your personality.
  14. Family relationship communication: Family is very important to all of us. One should also know how to communicate with parents, brothers, sisters, etc. You should give your time to them and listen to their views and give them value.
  15. Workplace communication: One should behave and act professionally in the organization and at their job. You should know how to manage stress and how to manage time and how to complete the task in time and you should also behave like a leader. And you should also follow above-mentioned communication skills when talking to others.
Leave a comment below which communication skill you want to improve or have improved.
What are communication skills?Types of communication skills What are communication skills?Types of communication skills Reviewed by communication etiquette on 12:55 PM Rating: 5

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