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keys to improve communication with employees

Communication, as a mere act of transmitting information, can be both internal and external. Today we will focus on internal communication, on communication with employees.

What is not communicated ... does not exist. We saw in a previous post that for our organizations to achieve excellence, not only must they provide services or sell the highest quality products, but they must also have communication integrated into their core business as something essential and that will position them positively in the market. 

Communication, as a mere act of transmitting information, can be both internal and external. We must not neglect any of them, although today, as we mentioned before, we will focus on the internal one. 

keys to improve communication with employees

The internal communication, whether formal, informal, horizontal, vertical, etc., plays a key role in organizational efficiency. We could say that it is the antioxidant of corporations, which allows the gears to not get stuck. 

The best companies are committed to effective two-way internal communication that encourages active listening and continuous feedback. In fact, among other benefits, we could highlight the following:

It allows making known to the staff the mission, vision, and strategic objectives of the company.
  1. It reinforces the motivation and commitment of the workers.
  2. It fosters the corporate culture, the spirit of teamwork, and, of course, decisively contributes to having a good working environment.
  3. It drives learning and knowledge management in the organization.

10 tips to improve communication

Seeing then that communication is key to the smooth running of the company, we will see below 10 tips to make it a strong point and not a weakness in our organization:
  1. We must be clear in communications. This means that we must use a language that is simple and understandable by the entire staff. And it also implies that the information that is given is well organized, ordered, and accessible.
  2. Beyond clarity, communication must be permanent, continuous, and systematic, which means that communication is an organized and procedural functional area. All this points to the need for a strategic plan and a functional internal communication plan.
  3. It is convenient to use agile communication systems. Above all, in large corporations, information must circulate quickly (to produce on time, to reach the customer before the competition, to anticipate changes in the environment, etc.). Currently, technology plays in our favor in this need for agility and immediacy.
  4. Communication must allow for feedback, feedback between management, and employees. Traditional one-way communications have become obsolete. The democratization of communication is currently an inescapable fact. These changes have, of course, come from changes in the hierarchical organization of companies that have gone from a more pyramidal form to much more horizontal management.
  5. It is preferable to combine communications on time and off time. For example, we cannot communicate in person always holding meetings at all times because, logically, it would make our processes very inefficient. Nor, each time an area manager decides something, should he go and communicate it to his team in person; avoiding distractions is a goal to improve performance. But neither should we communicate by e-mail continuously, giving a certain feeling of coldness. A balance between both types of communication would be ideal.
  6. The official communication channel or channels must be clear. To begin with, there must be few channels, fragmentation of the communication channels leads to unnecessary forgetfulness and disorder. If the official channel is email, the important news should not be given by other systems such as the current job wasap groups among others.
  7. Communication must be about all kinds of topics. It should not be used to point out erroneous behaviors but for all kinds of uses: from transmitting information to socializing achievements, which is always very motivating for templates.
  8. We must communicate in a manner consistent with the spirit, values ​​, and mission of the company. Communication must be aligned with the corporation's strategy and vision.
  9. In current times it is very important that communication is democratized as we said before and is transparent. Therefore, employees must be involved, communication must be bidirectional and, in addition, do not stop discussing any topic, however tricky, especially if it is something so strategic that it can affect the future of the company.
  10. Communication is closely linked with the human factor management of the organization. Consistency with the rest of the human resources policies is essential.
As we saw, communication is not something random and improvised but requires rigor, systematization, and knowledge. If you are interested in learning about it, start by delving into human resources and corporate communication. 

keys to improve communication with employees keys to improve communication with employees Reviewed by communication etiquette on 12:42 PM Rating: 5

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